What’s the difference between replacement and new construction?
New construction windows do not have to be used on a new construction house, and for remodeling purposes are often referred to as “FULL TEARS”. “Full Tear” sums it up pretty well. Everything gets torn out; from the interior molding, to the exterior trim to the existing frame of the window. The crew starts from the studs of the house, preps the opening, sets a new window (frame and all), insulates the perimeter, and applies new interior and exterior trim.

Replacement windows are a little less labor intensive. The sashes (the part of the window you open for ventilation) are removed, and a new window, specifically designed to set within the existing frame of your windows, is installed in place of the old sashes. Any space between the old frame and the new window is insulated, the exterior trim is typically capped with aluminum, and the interior is finished off with interior stops. The existing interior molding stays in place. It is never touched.

What do you expect for deposit?
We feel strongly that customers should not put huge sums of money on the table before any work has begun. Taylor & Young is financially stable enough to subsist without the cushion of our customer’s capital. Therefore, we request a 20% deposit at time of sale, and expect the balance to be paid upon completion of the project. As a note, if projects are expected to require multiple weeks for a crew to finish, we will work out a payment plan to incrementally collect portions of the balance.

Are you trained or certified by any window manufacturers?
We make it a point to be factory trained and certified by the top window and door manufactures in order to provide you with outstanding service that protects all of your product warranties. We are certified by Pella, Andersen, Marvin and Simonton Windows.

What is your lead time?
This changes throughout the year. Product generally arrives within 2 to 4 weeks, and most commonly falls toward the 4 week side of things. Installation is generally scheduled 5-8 weeks from the date a contract is signed. However, the lead times can be greater depending on demand.